Frequently Asked Questions
Everything you need to know about our locally crafted fashion.
Are all your products truly made in Australia?
Yes, every garment in our collection is 100% Australian made and owned. We partner exclusively with local manufacturers who meet ethical production standards to support our domestic textile industry.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. All orders are dispatched from our Melbourne warehouse.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. You can choose between a full refund to your original payment method or a store credit.
Do you offer international shipping?
Currently, we ship to New Zealand, the UK, and North America. International delivery times vary by location but generally take between 10-21 business days.
How do I know which size to order?
Each product page features a detailed size guide. Since we use Australian standard sizing, we recommend measuring yourself and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and popular buy-now-pay-later services including Afterpay and ZipPay.